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Arch RoamRight
Overall Rating 4.52 out of 5
Overall Rating 4.52 out of 5 2,157 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 19, 2018
    Nancy from OR Verified Squaremouth Customer

    It was simple and easy. Someone answered my question immediately and solved my issue.

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    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
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    Review Received:
    April 19, 2018
    teresa from CA Verified Squaremouth Customer

    I still havent heard back about getting refunded for items that I claiming were damaged and lost. This is the reason I got insurance because I carry heavy baggage and airports always loose something or break something. Help me please.

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    1 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    April 19, 2018
    Willy from ID Verified Squaremouth Customer

    The information from the agent about air line ticket costs and what might be covered was confusing.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 18, 2018
    Jean from ID Verified Squaremouth Customer

    I just mailed a letter explaining why I was filing a claim along with the invoice from the ship's doctor from my cruise on the Azamara Journey. I mailed it to an address that was given online. My insurance was Roam Right Preferred. I am sure my claim will be dealt with quickly and efficiently.

    Both the representative who assisted us sign up for the insurance and the customer service rep when I called and asked about filing a claim, were very helpful. I will definitely use Roam Right again in the future.

    I will not be available to talk with anyone from May 8-27. I should be able to be reached by internet but I am not counting on it.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
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    Review Received:
    April 17, 2018
    Charles from TX Verified Squaremouth Customer

    Purchasing travel insurance is so confusing. Your rep was a great help.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    April 17, 2018
    Robert from SC Verified Squaremouth Customer

    RoamRight handled my claim very efficiently and professionally. Their customer service representatives were extremely cordial and professional.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
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    Review Received:
    April 16, 2018
    John from NJ Verified Squaremouth Customer

    I don’t have any other than it would be extremely helpful to lower the work coverage it is a bit high

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 9, 2018
    Stephen from NC Verified Squaremouth Customer

    Only interaction was to increase the coverage after we made more reservations on Airbnb

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    April 8, 2018
    Marie from NE Verified Squaremouth Customer

    Called Roam Right prior to departing. We knew we would be filing a claim as Lufthansa Airlines changed flight schedules and we were having to stay an extra day in Sorrento, Italy, because they could not get us home as originally scheduled on April 1st. Return had to be delayed until April 2. Roam Right informed us to wait until we returned to file a claim.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 8, 2018
    Lynn from AZ Verified Squaremouth Customer

    It eas extremely easy to purchase coverage over the phone.
    This coverage offered best benefit should I have required medical assistance to be returned to America following illness or accident.

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    0 out of 0 people found this review helpful

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