Reviews, Sales, and Service Ratings for
Tin Leg

Your system is very professional and efficient. I will be your customer in the future.

I find that you offer great trip insurance packages for great prices and great coverage. Your service department help me make a great decision on which policy to take and I was very pleased with it.

I wanted a policy that hit high medical coverage internationally and that would cover a lot of things. I found just what I was looking for on your website and an agent help me answer any questions that I had.

I will provide a summary at the conclusion of my claim experience.

Your survey leaves something to be desired. Question cannot always be answered by yes or no or 1 to 5 stars.

It was easy to change my policy coverage after I discovered my mistake.

I' became sick suddenly the day before our return home and did not think I would be able to get on the plane as scheduled. My husband contacted you for assistance and was in ongoing communication over options to assist with our departure. Thankfully, I recovered sufficiently to go to the airport and board my flight home. However, it was very helpful to have the support from you when it was needed. I would not hesitate to purchase your insurance on the future. Many Thanks
Grace D

Research on line was very easy as was deciding on coverage that fit my needs. I accidentally put in the wrong date for the end of coverage and their customer service fixed in and resent a corrected confirmation very quickly. Pleasant person was helpful and very quick. Will use them again for my next trip that requires insurance.

We extended our trip by 2 weeks. We contacted Tin Leg inquiring whether we could extend our coverage for the two weeks or purchase another policy for the two weeks. We were not concerned about covering additional expenses, but making sure that we had medical coverage. We expected to pay an increased premium for the increased coverage. Tin Leg extended our coverage for the additional two weeks at no additional cost. We did not encounter any problems and did not need to make a claim, but we did gain the piece of mind knowing that we had the additional coverage in case we needed it.
We have purchased travel insurance from Tin Leg (through SquareMouth) for our bicycling trip in August 2018 and would recommend Tin Leg to others. We have recommended Square Mouth to many fellow travelers.

I had no problems dealing with Tin Leg. I was able to change the dates of my trip after I had purchased the policy. I was happy about that, and my dealings with customer service were satisfactory. Since I did not need to file a claim, I really have no idea how Tin Leg would have handled the claim.

The price is reasonable and I appreciate that Tin Leg is the primary medical coverer.

Have always purchased travel insurance but never used it tell this trip. The claims process was easy and they fully reimbursed us for our medical claim. Will be using again for all future trips.