Reviews, Sales and Service Ratings for Tin Leg

Tin Leg Sales & Service Data

Total Sales
16,383
since 2013
Monthly Sales
1032
average monthly sales since 2013
Reviews
628
reviews since 2013
Overall Rating
4.35 out of 5
Top Providers
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4.55/5
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4.52/5
RoamRight
4.48/5
average on squaremouth 13,648 policies sold - 265 average monthly sales over last 3 months - 14,380 reviews - overall rating 4.45 out of 5

Tin Leg Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.35

average on squaremouth 4.45 out of 5

16,383 policies sold
0.3% negative reviews

0.3% (49) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    413
  • 4 star
    110
  • 3 star
    56
  • 2 star
    26
  • 1 star
    23
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    We made no claim so can't comment on the quality of coverage or service.

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    2 out of 35 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Standard
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Excellent trip no claims necessary

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Economy
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I had a few expenses with doctor's cost and a few medical tests in Mumbai, just came back.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Standard
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I would recommend Tin Leg for anyone looking for travel insurance. My trip was completed without interruption, and I am thankful that I did not have to file a claim. However, the peace of mind Tin Leg afforded me was worth it.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    so far, our experience with Tin Leg has been exceptional. We plan on using the same company in future trips.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    My sister recommended me to you. Your customer service is great. I didn't file a claim but I felt relax during my trip cause I had nothing to worry about medical bills. I would recommend your company to my friends and family. Thank you for your service.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Standard
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    No strike coverage? Air France had a work dispute and cancelled our flight. Have your attorney read the cryptic policy and understand the doublespeak. When they have to explain to you how a strike is not covered you know the language is intentionally suited to not have to pay your claim. My parents where on the trip with us on the exact same flight yet bought Allianz and had no issue with their claim for the exact same flight and issue. Do trust this company or use their insurance. Maybe I am old but who ever heard of not covering an airline strike?

    Response Received
    Tin Leg
    Tin Leg
    Kelly Calkins

    Thank you for taking the time to submit a review.

    We are sorry that you had a negative experience while processing your claim.

    I apologize, your claim was denied because the policy did not include coverage for a common carrier strike.

    Travel insurance in designed to provide reimbursement if your trip is canceled for a specific reason within the policy. Unfortunately not every policy will include the same covered reasons. A policy confirmation that includes the list of covered reasons for each policy is available on the website prior to purchasing a policy and is also provided at the time of purchase. We always recommend viewing the coverage details during the money back guarantee period to determine if the coverage amounts and reasons meet your needs.

    Again we are sorry for the inconvenience this has caused and we appreciate your feedback.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Very easy, fast service. Would use again.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Economy
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Chose policy because it provided the features and coverage I needed and no a lot of extras.Good policy summary provided reassurance and easy access during trip.
    Currently in process of filin claim for delayed luggage.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    None

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    0 out of 0 people found this review helpful