Reviews, Sales and Service Ratings for Tin Leg

Tin Leg Sales & Service Data

Total Sales
16,947
since 2013
Monthly Sales
1017
average monthly sales since 2013
Reviews
661
reviews since 2013
Overall Rating
4.35 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.48/5
average on squaremouth 13,944 policies sold - 293 average monthly sales over last 3 months - 14,492 reviews - overall rating 4.45 out of 5

Tin Leg Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.35

average on squaremouth 4.45 out of 5

16,947 policies sold
0.3% negative reviews

0.3% (52) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    433
  • 4 star
    117
  • 3 star
    59
  • 2 star
    27
  • 1 star
    25
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We made no claims..

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    1 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We didn't need to contact the insurer during the trip, and no claim was filed.

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    1 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Have not yet processed, don't know how it will got. Awaiting additional documents from my agent.

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    1 out of 6 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I will be sending the information about my claim as soon as I have everything together
    Charlotte Luttman
    XXX-XXX-XXXX

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    1 out of 6 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    We made no claim so can't comment on the quality of coverage or service.

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    2 out of 35 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I recommend this policy to other travelers. The company was very easy to contact and work with

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Standard
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    The reason I interacted on the telephone is because the website was not functioning well. If I had not been persistent, I probably would have given up.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Your policy was more reasonable than the one offered by the travel company. However, there's has a cancellation policy for any reason before the trip. Some countries like Chek Republic have minimum insurance amounts and certain coverage required for repatriation. I couldn't easily find those requirements on your web site. Yes, I would recommend your insurance to other travelers unless they already have a serious medical condition that might require them to cancel before the trip.

    Response Received
    Tin Leg
    Tin Leg
    Kelly Calkins

    Thank you for taking the time to post a review.

    Your policy includes Trip Cancellation coverage that provides reimbursement if your trip is cancelled prior to departure for an unexpected covered reason within the policy, such as a sickness or injury. This is considered standard coverage.

    The policy also includes an option to add the Cancel For Any Reason benefit. This is an upgrade to the policy that allows a traveler to cancel their trip for a reason that is not covered within the policy.

    We recommend at least $50,000 emergency medical and $100,000 medical evacuation coverage when traveling internationally. Some countries may recommend specific coverage amounts when applying for a travel visa. Unfortunately, our website does not include the requirements for every country. We recommend contacting the embassy to determine specific travel requirements.

    We appreciate your feedback and are always looking for ways to improve our website.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    My husband made a claim for medical costs incurred during our recent overseas trip. The claim was processed very promptly, and we were fully reimbursed. The whole claim experience was superior and problem-free. We thank Squaremouth and Tin Leg very much.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Tin Leg
    Policy
    Luxury
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Purchase experience was easy, customer service helpful. Cost less than others quoted. Will recommend/use again.

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    0 out of 0 people found this review helpful