Reviews, Sales and Service Ratings for Travel Insured International

Travel Insured International Sales & Service Data

Total Sales
46,253
since 2004
Monthly Sales
505
average monthly sales since 2004
Reviews
2,317
reviews since 2004
Overall Rating
4.45 out of 5
Top Providers
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4.55/5
RoamRight
4.5/5
HCC
4.49/5
average on squaremouth 13,651 policies sold - 265 average monthly sales over last 3 months - 15,302 reviews - overall rating 4.47 out of 5

Travel Insured International Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.45

average on squaremouth 4.47 out of 5

46,253 policies sold
0.7% negative reviews

0.7% (312) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    1363
  • 4 star
    461
  • 3 star
    181
  • 2 star
    42
  • 1 star
    43
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    During Trip
    Had to cancel trip

    Claim Process
    Told me repeatedly I had submitted the correct paperwork and then would come back asking for more. This happened numerous times, One person would tell me the claim paperwork was enough and then another tell me they needed something else. I tried emailing docs in. They could never receive the emails so I had to hard mail everything, It was a very, very frustrating and long process. I eventually got reimbursed, but it took constant and persistent vigilance on my part, I think most people would have given up. Very, very frustrating. I definitely got the impression they were looking for any reason at all to deny the claim and not have to pay.

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    2 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Plus
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Claim Process
    The Travel Insured International, Inc gave us a hard time, that impossible for me to get $ for my claims. My baggage was lost at Tansonnhat Airport ( Vietnam ) I reported to the claiming office (inside a immigration), I submit the claim's report for lost of baggage (from claim office in airport) to the Travel Insured International insurance, but they refused to pay with the reason that United did not confirm the lost.

    My travel was interrupted by big storm in the time of landing, so they had to flight return back to Bangkok and wait for the next day to flight again, but T.I.T. insurance refuse to pay for trip interruption, even thought they received a letter from Turkish Airline confirm for the delay more than 1 day.
    We have to write a complain letter to Business Bureau about the T.I.I because they did not pay out what in the contract with us.

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    2 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We had to cancel our trip, so we made a claim for reimbursement of our travel expenses. We submitted the claim, providing the documents using the checklist provided; were notified through e-mail about the progress of the claim; and were reimbursed quickly.

    We highly recommend Travel Insured International.

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    2 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We had to cancel our trip before departure. Received a prompt and full insurance premium refund as promised.

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    2 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    Before Trip
    Never received policy info from carrier.

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    3 out of 4 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    During Trip
    We had to cancel the trip due to emergency health reasons.

    Claim Process
    While recovering from a back operation, I was required to contact all the trip providers myself to cancel all arrangements and get all refunds I could and get statements from all doctors. I had to provide over 25 pages of receipts confirming original charges, requests for refunds, and refund amounts, credit card receipts, and a hard copy of an electronic ticket (? after sending the airline confirmation record). Many costs were not reimbursed. After all that I got a refund of only $728 based on a claim of $1700. The policy amount was $8000. This was only a little more than the cost of the policy of $595. Overall, not a good experience.

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    4 out of 6 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    N/A

    Claim Process
    My claim is still in progress. I don't even know how to process it because it was for a day lost of my vacation. The flight was cancelled from Miami to Barcelona, Spain, and we arrived one full day late. How do you put a price on a lost day?

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    4 out of 7 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    Insurance was reasonably priced and easy to order on line. I did have an opportunity to ask questions by phone before we left on our trip.
    Fortunately we did not need to make any clasims on this policy. I felt comfortable thast we were insured during our trip

    Was this review helpful to you?
    2 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    Before Trip
    Said they sent form and didn't. Made claim process difficult

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    2 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Squaremouth Policy 150423WTP1403 Suruj Mishra.

    Travel Insured and Squaremouth together run one of the worlds largest fraud and deception practice reaping millions from innocent customers. Paint beautiful pictures in customers mind by promising the whole world and the innocent customer thinks she/he is in good hands. When you file a claim they start playing games and in the end nothing is paid.

    Called 24 hour assistance from New Zealand for lost baggage and I was told that my policy allows me to spend $200 a day up to $1,000 until baggage is delivered to you. Lodged claim for a couple hundred dollars for emergency items guess what you are not covered because amount spent is too big. This is your business practice and I see you are very good at it. Thanks god I did not get sick that would have been a nightmare dealing with the crooks.

    Lord is watching and you will pay one day for deceptive business practice. You got away close to $500 from me for premium and claims together.

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    1 out of 1 people found this review helpful