Reviews, Sales and Service Ratings for Travel Insured International

Travel Insured International Sales & Service Data

Total Sales
44,012
since 2004
Monthly Sales
746
average monthly sales since 2004
Reviews
2,241
reviews since 2004
Overall Rating
4.44 out of 5
Top Providers
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4.55/5
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4.49/5
RoamRight
4.49/5
average on squaremouth 13,311 policies sold - 278 average monthly sales over last 3 months - 14,517 reviews - overall rating 4.45 out of 5

Travel Insured International Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.44

average on squaremouth 4.45 out of 5

44,012 policies sold
0.7% negative reviews

0.7% (310) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    1305
  • 4 star
    448
  • 3 star
    178
  • 2 star
    40
  • 1 star
    43
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    N/A

    Claim Process
    My claim is still in progress. I don't even know how to process it because it was for a day lost of my vacation. The flight was cancelled from Miami to Barcelona, Spain, and we arrived one full day late. How do you put a price on a lost day?

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    4 out of 7 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    Insurance was reasonably priced and easy to order on line. I did have an opportunity to ask questions by phone before we left on our trip.
    Fortunately we did not need to make any clasims on this policy. I felt comfortable thast we were insured during our trip

    Was this review helpful to you?
    2 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    Before Trip
    Said they sent form and didn't. Made claim process difficult

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    2 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Though I did not have a claim regarding this policy with Travel Insured International, I do have a claim pending on another (earlier policy). The required paperwork for filing was easy, clear and well organized. Customer service was friendly, helpful and professional. After two months, the claim has yet to be settled but I am confident that it will.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I had an informative and reassuring conversation with customer service. The insurance coverage information was clear and comprehensible. I would recommend and re-use this insurance for future travels.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    I was a bit troubled that cancellation did not include failure to get a Visa, since the Visa process with Iran is tricky for Americans. If it was clear that 'cancel for any reason' policy was needed and that it had to be applied for within short timeframe of down payment for trip, it would have made me less anxious. It turned out okay, since Visa came through.

    Response Received
    Travel Insured International
    Travel Insured International
    Erin Weiland

    Mr. Jones, we are very sorry that you experienced some trouble along the way. Please call us at 1-800-243-3174 if you need any help or need any questions answered. Thank you.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We had to cancel for medical reasons and the insurance provider was quick to process our claim as well as answer any questions we had. I would choose this provider again without a doubt.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I fortunately did not need to process a claim, and so had no interaction with the company other than the confirmation email establishing the terms of the agreement.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    The website for initiating a claim does not work. The is only one line for last name, so you cannot enter names with line spacing as shown in the example. Inconvenient because I now have to call during business hours

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Plus
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    The whole thing was done online, so there was no contact with customer service people. The online system worked fine.

    During Trip
    Since we didn't have reason to submit a claim or contact the company, there are no ratings to give.

    Claim Process
    N/A

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    1 out of 1 people found this review helpful