Sales & Service Data

TOTAL SALES
49,600
Since 2004
MONTHLY SALES
408
Average Monthly Sales Since 2004
REVIEWS
2,424
Since 2004
Overall Rating
4.45 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

49,600
policies sold

0.6%
negative reviews

0.6% (316) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1442
  • 4 stars
    475
  • 3 stars
    191
  • 2 stars
    45
  • 1 stars
    44
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4.52/5
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4.49/5
HTH Travel Insurance
4.49/5

Travel Insured International Reviews


  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    do not know just submitted claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    The agent I spoke with was extremely helpful. This was my first insurance purchase

    During Trip
    Did not use

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    didn't have need to contact them

    Claim Process
    No Claim made

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I was unaware of the services Squaremouth provided until my latest trip. I am very pleased to have learned about your site which offered me numerous travel insurance products, coverages and companies to choose from. Ths was certainly a lot better than the one company offered by the tour comapany we traveled with. We will be using Squaremouth again for our future trips. Thanks so much for providing this site.

    Claim Process
    I did not have a claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Didn't have the need to use the insurance.

    Claim Process
    Not making a Claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    My husband's health was in a questionable state. Having this coverage gave me complete reassurance that I would not lose even if the trip had to be cancelled. Thanks be to God all went well and I did not need to use the insurance coverage

    Claim Process
    I am so thankful I did not need to file a claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did not have to contact the emergency help hotline during my trip.

    Claim Process
    I did not have a claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    One of the participants had to cancel and the customer service was very helpful in the navigation for this.

    During Trip
    Did not need to contact the insurance company during my trip.

    Claim Process
    Fortunately, other than the one person cancellation experience, we did not have to file any claims. Nevertheless, I will use this insurance company again for international travel.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I had a family emergency and considered canceling my trip. I contacted customer service on the phone and explained. The representative was nice and helpful on the phone. She said she would email the forms in case I needed them. I provided my email address and guess what they never came. Why is follow through so difficult nowadays??!!?? I'm glad I didn't have to actually make a claim.

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    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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