Sales & Service Data

TOTAL SALES
28,009
Since 2004
MONTHLY SALES
385
Average Monthly Sales Since 2004
REVIEWS
1,132
Since 2004
Overall Rating
4.37 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

28,009
policies sold

0.5%
negative reviews

0.5% (142) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    660
  • 4 stars
    239
  • 3 stars
    91
  • 2 stars
    28
  • 1 star  
    35
Top Providers
RoamRight
4.54/5
Tin Leg
4.53/5
Travelex
4.45/5

TravelSafe Reviews


  • Overall Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    From: Verified Squaremouth Customer

    did not have to submit a claim but TravelSafe had great rates and plans.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    I had no claim

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    0 out of 0 people found this review helpful

  • Overall Rating 2 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Easy to compare and purchase. Luckily didn't have to file a claim. No rating beyond purchase

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    I did not need to file a claim but it gave me peace of mind during the trip. I did not need to contact the insurer during the trip.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    N/A - No claims made

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    0 out of 0 people found this review helpful

  • Overall Rating 2 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    provider had nothing to do except bill

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Had questions about the policy and TravelSafe Rep was very helpful. Luckily I did not have to make a claim, but it was nice to know the policy was there. I am going on another cruise soon and will probably purchase another policy for the trip.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    increasing the policy amount required several phone calls. When I got to the right person, it was easy. The process could be clearer, and why not do it online???

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    the amount of required documentation was, in my opinion, illogical. One was to prove I had traveled! I am a California resident and received treatment in Mass. This would have taken more time than a reimbursement would justify.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    From: Verified Squaremouth Customer

    No claims to be made.

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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