Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
21,604
since 2004
Monthly Sales
225
average monthly sales since 2004
Reviews
963
reviews since 2004
Overall Rating
4.39 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.49/5
average on squaremouth 13,319 policies sold - 277 average monthly sales over last 3 months - 14,527 reviews - overall rating 4.45 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.45 out of 5

21,604 policies sold
0.6% negative reviews

0.6% (125) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    561
  • 4 star
    199
  • 3 star
    78
  • 2 star
    19
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I signed up on line - documentation was available immediately on line. I had no need to contact customer service personally. All items were handled on-line so there was no need for customer service.

    During Trip
    NA to above questions

    Claim Process
    No claim made

    Was this review helpful to you?
    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    Had no need to contact the carrier during our trip.

    Was this review helpful to you?
    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    NA

    Was this review helpful to you?
    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    no contact, no need

    Claim Process
    not applicable

    Was this review helpful to you?
    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Not sure what documents you are referencing. I printed my quote and that was the only documentation I had. The only contact I had with the insurance company is when I purchased and that was it

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I find that the purchasing the Travel Insurance is very simple and communication is great.

    During Trip
    Did not use Insurance.

    Claim Process
    Did not use claims

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Great since I didn't need to use them, although I really should have since I almost died the day before our return home. I was too sick to think about calling them.

    Was this review helpful to you?
    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not use customer service during the trip.

    Claim Process
    Did not make a claim.

    Was this review helpful to you?
    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Before Trip
    Don't recall getting anything directly from the carrier.

    During Trip
    Did not use during trip.

    Claim Process
    No claims

    Was this review helpful to you?
    0 out of 4 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Claim Process
    We filed a claim on line for baggage delay. Baggage was lost, for nearly 48 hours. Flight got in on 7/29/12 at 11:37PM - luggage was finally delivered to our home on 8/2/12 at 2 AM.

    Was this review helpful to you?
    0 out of 4 people found this review helpful