Sales & Service Data

TOTAL SALES
24,391
Since 2004
MONTHLY SALES
258
Average Monthly Sales Since 2004
REVIEWS
1,046
Since 2004
Overall Rating
4.39 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

24,391
policies sold

0.5%
negative reviews

0.5% (131) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    612
  • 4 stars
    217
  • 3 stars
    86
  • 2 stars
    22
  • 1 stars
    30
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

TravelSafe Reviews


  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    reasonable price...no claim made. the end

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    We didn't have a claim but while choosing a provider, we felt we received the best policy for our needs.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Services not needed.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    We did not have occasion to contact them.

    Was this review helpful to you?

    0 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Quick to setup..took me only few minutes. Checked with customer service for few items and they are easy to deal with..provided me contact details for my European trip. Recommended!

    During Trip
    I didn't get involved in any accident situation so never used the service.

    Claim Process
    None

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Didn't rate service during trip because I didn't need any but I liked feeling assured that had there been an emergency ending the trip or a medical emergency we were well taken care of.

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    0 out of 1 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not need to make a claim so no experience to rate during my trip.

    Claim Process
    No claim and so no experience to rate.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Other than getting an email confirmation we didn't hear anything from the carrier.

    During Trip
    We didn't hear from the carrier. We, thank God didn't need to use them either. Just piece of mind.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Purchase was easy & convenient to make. Thankfully I did not need to file a claim.

    During Trip
    NA. No claim filed. Didnot use any features of the policy.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    All questions I had regarding the policy were answered satisfactorily before the trip.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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