Got the information I needed upfront, but didn't file a claim, so the other items are not applicable.
Very easy and clear to compare and select a policy..and affordable. All questions and explanations clearly answered on terms and coverages online. Policy issuance fast with plenty of opportunities to talk to live people if needed. I had a high comfort level in carriers.and Squaremouth. No claims made.
I would have liked to receive an actual copy of my policy in the mail, especially since I purchased it months ahead of time. I'm glad I didn't need to use it since all I had was an email confirmation of purchase.
We always insure with MH Ross, via Squaremouth.
Didn't need to use this feature, thankfully.
Didn't need to use this feature, but have submitted claims in the past and service has been exceptional.
I had a few questions regarding the documentation, Squaremouth had the contact information for the agency large and bold so it was easy to find, saving me a lot of time! When I called the agency they were more than accommodating and shared a bunch of additional information with me.
your price was very competitive and gave me lots of options
did not need it but i was glad i had it
Of all the carriers I called they provided the most detailed information and their higher level person was more knowledgable than any other companies,
We received the help we needed to receive our coverage. Please note the correct spelling of my name. Jearl Wayne Boland. Thank you.
Jearl Wayne Boland
Bertie Lee Boland
Summary was delivered quickly by mail but had to request the copy of the actual policy.
Had no need to use the emergency help hotline.
Had to make a phone call to the carrier to confirm my plan was in effect -- it did not automatically come.
No contact or problems during trip needed attention, so no contact was needed.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More