no customer care. all done via the web.
Documents easy to understand. Excellent coverage at very reasonable cost.
Excellent helpful service - I shall come back next year, when we go again.
I have not comments here since we - fortunately - had no occasion to use the service.
Fortunatelly we had no claim
We had very good service.
Very happy to say, we did not have to use the ins. during or after the trip. AR Tower
It was an ordinary internet transaction... nothing exceptional, yet nothing to detract from it either...
So actually I had a hard time deciding how to rate it...I have no idea what you all would do if I had a real question or claim....
Very easy to purchase on line--and one of the few available to US expats traveling back to the US!
Gave me peace of mind during my trip.
Fast response from customer service. Fast claim processing. Will certainly avail again on my next trip. Will recommend to my friends
Excellent service and telephone advice
Did not use service
Did not need to claim
I felt totally at ease during my visit to the U.S.A. Having an insurance policy whilst traveling is essential today. This is one area of travel costs that cannot be ignored.
With appreciation for your service.
This is my first choice for insurance.
did not consult with carrier prior to trip
do not recall exact dates, but everything was easy and smooth
Multi-Award Winning Customer Service
Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.Read more
Customer Service is Everybody’s Job
“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read more