Sales & Service Data

TOTAL SALES
2,971
Since 2007
MONTHLY SALES
11
Average Monthly Sales Since 2007
REVIEWS
110
Since 2007
Overall Rating
4.48 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

2,971
policies sold

0.5%
negative reviews

0.5% (15) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    63
  • 4 stars
    22
  • 3 stars
    10
  • 2 stars
    1
  • 1 stars
    1
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
InsureandGo USA
4.51/5

USA-ASSIST Worldwide Protection Reviews


  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Plus
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    Not applicable - no claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Quick, easy and affordable

    During Trip
    Thankfully we did not need to call during our trip

    Claim Process
    No Claim Issued

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I didn't ask for any customer service before my trip.

    Claim Process
    I do not yet know if my claim has been honored. As far as I know everything went well.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    This is my first choice for insurance.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I love squaremoth travel assurance is the best as ever i ever see thanks so much for protecting me..

    During Trip
    there great and the best

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Excellent helpful service - I shall come back next year, when we go again.

    During Trip
    I have not comments here since we - fortunately - had no occasion to use the service.

    Claim Process
    Fortunatelly we had no claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    We had very good service.
    Very happy to say, we did not have to use the ins. during or after the trip. AR Tower

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    There was no necessity o make a claim as the trip was incident free.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    you are the best as your service is prompt and effective and efficient.l love you

    During Trip
    YOUR SERVICE IS GREAT.KEEP IT UP AND FIT

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I booked online so everything was efficient.

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    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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