Very helpful and friendly, clear telephone service when a credit card number didn't go through correctly.
did not use this service
does not apply
It was very easy to register for the insurance online and the information about the policy was easy to read and comprehensivly presented.
I din't use and of the about mentioned services.
No claim was made.
did not consult with carrier prior to trip
do not recall exact dates, but everything was easy and smooth
It was an ordinary internet transaction... nothing exceptional, yet nothing to detract from it either...
So actually I had a hard time deciding how to rate it...I have no idea what you all would do if I had a real question or claim....
Very easy to purchase on line--and one of the few available to US expats traveling back to the US!
Gave me peace of mind during my trip.
I did not need to make claim so I cannot really comment constructively on that aspect.
Easy online process
Did not use the policy at all
Did not use the claim service
The problem with all insurance companies is that you have to undergo something unexpected in order to qualify the service provided. In my case, everything went fine, and fortunately I did not need call them!!!
I feel that Squaremouth... USA Assist... was a top quality company to deal with.
The coverage, the documentation, their helpfulness in extending our coverage for a couple of days at no additional charge, provided us with excellent client service.
Appreciate being able to obtain cover at very short notice.
Just keep giving the best for the least and you will stay successful! for ever! Sincerely, George Mate
Multi-Award Winning Customer Service
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Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
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