Sales & Service Data

TOTAL SALES
3,016
Since 2007
MONTHLY SALES
16
Average Monthly Sales Since 2007
REVIEWS
114
Since 2007
Overall Rating
4.47 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

3,016
policies sold

0.5%
negative reviews

0.5% (16) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    65
  • 4 stars
    23
  • 3 stars
    10
  • 2 stars
    2
  • 1 stars
    1
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

USA-ASSIST Worldwide Protection Reviews


  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    you are the best as your service is prompt and effective and efficient.l love you

    During Trip
    YOUR SERVICE IS GREAT.KEEP IT UP AND FIT

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I booked online so everything was efficient.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    i did not have any need to get in touch with them during my trip, so I can not comment

    Claim Process
    no claims during my trip

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Very helpful and friendly, clear telephone service when a credit card number didn't go through correctly.

    During Trip
    did not use this service

    Claim Process
    does not apply

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    We made NO claim as such cannot give any feed back on the service

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Excellent service and telephone advice

    During Trip
    Did not use service

    Claim Process
    Did not need to claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    did not consult with carrier prior to trip

    Claim Process
    do not recall exact dates, but everything was easy and smooth

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Global Travel Medical Executive
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    No problems - no claim!!

    During Trip
    No problems -

    Claim Process
    No cvlaim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Global Travel Medical Titanium
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Didn't have to use the insurance but was thrilled to know it was there if I needed it.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I felt totally at ease during my visit to the U.S.A. Having an insurance policy whilst traveling is essential today. This is one area of travel costs that cannot be ignored.\r\nWith appreciation for your service.\r\n

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    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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