Sales & Service Data

TOTAL SALES
3,085
Since 2007
MONTHLY SALES
36
Average Monthly Sales Since 2007
REVIEWS
114
Since 2007
Overall Rating
4.47 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

3,085
policies sold

0.5%
negative reviews

0.5% (16) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    65
  • 4 stars
    23
  • 3 stars
    10
  • 2 stars
    2
  • 1 stars
    1
Top Providers
RoamRight
4.52/5
Tin Leg
4.51/5
InsureandGo USA
4.49/5

USA-ASSIST Worldwide Protection Reviews


  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Quick, easy and affordable

    During Trip
    Thankfully we did not need to call during our trip

    Claim Process
    No Claim Issued

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I didn't ask for any customer service before my trip.

    Claim Process
    I do not yet know if my claim has been honored. As far as I know everything went well.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    This is my first choice for insurance.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I love squaremoth travel assurance is the best as ever i ever see thanks so much for protecting me..

    During Trip
    there great and the best

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    There was no necessity o make a claim as the trip was incident free.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I booked online so everything was efficient.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    i did not have any need to get in touch with them during my trip, so I can not comment

    Claim Process
    no claims during my trip

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    We made NO claim as such cannot give any feed back on the service

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Excellent service and telephone advice

    During Trip
    Did not use service

    Claim Process
    Did not need to claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    did not consult with carrier prior to trip

    Claim Process
    do not recall exact dates, but everything was easy and smooth

    Was this review helpful to you?

    0 out of 1 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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