Sales & Service Data

TOTAL SALES
3,481
Since 2007
MONTHLY SALES
43
Average Monthly Sales Since 2007
REVIEWS
119
Since 2007
Overall Rating
4.44 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

3,481
policies sold

0.5%
negative reviews

0.5% (17) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    67
  • 4 stars
    25
  • 3 stars
    10
  • 2 stars
    3
  • 1 star  
    1
Top Providers
Tin Leg
4.55/5
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4.54/5
Travelex
4.45/5

USA-ASSIST Worldwide Protection Reviews


  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    It was very easy to register for the insurance online and the information about the policy was easy to read and comprehensivly presented.

    During Trip
    I din't use and of the about mentioned services.

    Claim Process
    No claim was made.

    Was this review helpful to you?

    2 out of 4 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    I did not need to make claim so I cannot really comment constructively on that aspect.

    Was this review helpful to you?

    2 out of 5 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Easy online process

    During Trip
    Did not use the policy at all

    Claim Process
    Did not use the claim service

    Was this review helpful to you?

    2 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Appreciate being able to obtain cover at very short notice.

    Was this review helpful to you?

    2 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    The problem with all insurance companies is that you have to undergo something unexpected in order to qualify the service provided. In my case, everything went fine, and fortunately I did not need call them!!!

    Was this review helpful to you?

    2 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip High Medical
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I didn't ask for any customer service before my trip.

    Claim Process
    I do not yet know if my claim has been honored. As far as I know everything went well.

    Was this review helpful to you?

    1 out of 3 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Just keep giving the best for the least and you will stay successful! for ever! Sincerely, George Mate

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Plus
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    Not applicable - no claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Saver
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Quick, easy and affordable

    During Trip
    Thankfully we did not need to call during our trip

    Claim Process
    No Claim Issued

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I love squaremoth travel assurance is the best as ever i ever see thanks so much for protecting me..

    During Trip
    there great and the best

    Was this review helpful to you?

    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

Read more