Sales & Service Data

TOTAL SALES
2,972
Since 2007
MONTHLY SALES
11
Average Monthly Sales Since 2007
REVIEWS
111
Since 2007
Overall Rating
4.48 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

2,972
policies sold

0.5%
negative reviews

0.5% (15) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    63
  • 4 stars
    23
  • 3 stars
    10
  • 2 stars
    1
  • 1 stars
    1
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
InsureandGo USA
4.49/5

USA-ASSIST Worldwide Protection Reviews


  • Overall Rating 4 out of 5
    Policy:
    GlobalTrip Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    It was an ordinary internet transaction... nothing exceptional, yet nothing to detract from it either...\r\nSo actually I had a hard time deciding how to rate it...I have no idea what you all would do if I had a real question or claim....

    During Trip
    Very easy to purchase on line--and one of the few available to US expats traveling back to the US!\r\nGave me peace of mind during my trip.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    GlobalTrip Classic
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    The problem with all insurance companies is that you have to undergo something unexpected in order to qualify the service provided. In my case, everything went fine, and fortunately I did not need call them!!!

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Global Travel Medical Titanium
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    No use of the policy, therefore cannot comments on this.

    Claim Process
    No claim was made, therefore cannot make any comment

    Was this review helpful to you?

    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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