Reviews, Sales and Service Ratings for USA-ASSIST Worldwide Protection

USA-ASSIST Worldwide Protection Sales & Service Data

Total Sales
2,748
since 2007
Monthly Sales
20
average monthly sales since 2007
Reviews
105
reviews since 2007
Overall Rating
4.47 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.48/5
average on squaremouth 13,964 policies sold - 293 average monthly sales over last 3 months - 14,498 reviews - overall rating 4.45 out of 5

USA-ASSIST Worldwide Protection Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.47

average on squaremouth 4.45 out of 5

2,748 policies sold
0.5% negative reviews

0.5% (15) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    59
  • 4 star
    21
  • 3 star
    10
  • 2 star
    1
  • 1 star
    1
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip Classic
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    During Trip
    We had a missed connection which we were covered for, but I had a question to ask in order to provide the proper documentation for the claim. I called, no operators available and left phone number as requested. I did not receive a call back, therefore didn't receive the info I needed and am unable to make a claim due to lack of information. Not impressed.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip Saver
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I did not get as good a deal, as I did 2 years ago, for my mother, Tara. Did not file a claim, so do not know how that would have been handled. But would still recommend this insurance for visitors.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip High Medical
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Documents easy to understand. Excellent coverage at very reasonable cost.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip High Medical
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I did not need to make claim so I cannot really comment constructively on that aspect.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip Saver
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    Easy online process

    During Trip
    Did not use the policy at all

    Claim Process
    Did not use the claim service

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Appreciate being able to obtain cover at very short notice.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip Saver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Just keep giving the best for the least and you will stay successful! for ever! Sincerely, George Mate

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    Not applicable - no claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip Saver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Quick, easy and affordable

    During Trip
    Thankfully we did not need to call during our trip

    Claim Process
    No Claim Issued

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    USA-ASSIST Worldwide Protection
    Policy
    GlobalTrip High Medical
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I didn't ask for any customer service before my trip.

    Claim Process
    I do not yet know if my claim has been honored. As far as I know everything went well.

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    0 out of 0 people found this review helpful