Overview

GeoBlue provides four travel medical policies on Squaremouth tailored for international trips. Their plans include up to $1,000,000 in emergency medical coverage and offer the best Free Look Period available, allowing customers to cancel their policy for a full refund until the day before their trip.

Trips Protected
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SINCE 2013
25,476
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AVG. MONTH
480
Total Reviews
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SINCE 2013
120
Detailed Rating
Customer Service Before Trip
4.69/5
Customer Service During Trip
4.05/5
Customer Service During Claim
3.9/5

See how GeoBlue compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.61 (120 reviews)

GeoBlue is the highest-rated provider on Squaremouth. Customers often praise the excellent customer service they receive before and during their trips. However, some travelers find the claims process difficult, especially when trying to gather the necessary documents requested by the provider.

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  • GeoBlue policy: Voyager Choice excl US

    Called customer service before trip to ask a question and found the information different from what I read and thought. Misleading

    Irene from NJ
    Review Received: June 8, 2025
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    0 out of 0 people found this review helpful
    GeoBlue policy: Voyager Choice excl US

    Travel health insurance is the last thing you want to have to use, but it’s extremely comforting to know that it’s there should the need arise. What’s also important to the would be traveler is that it be reasonably priced and easy to obtain. Purchasing GeoBlue from squaremouth was both.

    Spencer from MA
    Review Received: June 7, 2025
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    0 out of 0 people found this review helpful
    GeoBlue policy: Voyager Choice excl US

    My travel partner could not go because of a medical reason and we canceled the trip. As of today we have not heard anything about the status of our claim and have bot gotten our reimbursement!

    Roberta Mae from PA
    Review Received: February 9, 2025
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    14 out of 25 people found this review helpful
    GeoBlue policy: Voyager Choice excl US

    Provided necessary information and very good app.

    Robert from NC
    Review Received: November 22, 2024
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    4 out of 14 people found this review helpful
    GeoBlue policy: Voyager Choice excl US

    This gave me piece of mind while traveling abroad. Would definitely use again.

    Mary from CT
    Review Received: October 14, 2024
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    7 out of 14 people found this review helpful
    GeoBlue policy: Voyager Choice excl US

    Brief trip. Smooth experience. No claims made

    Samuel from PA
    Review Received: October 13, 2024
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    3 out of 11 people found this review helpful
    GeoBlue policy: Voyager Essential excl US

    I’m still on the fence for rating the claims service. It’s only been a few days and I’m told it can take 6 weeks, I’m ok with the length, but hope there will be updates through. I also found the claims submission process tedious and due to Turkish language paperwork, I’m still not sure it’s submitted correctly. Which I hope it is since the expenses were over $3000

    Anna from PA
    Review Received: July 21, 2024
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    28 out of 36 people found this review helpful
    GeoBlue policy: Trekker Essential excl US

    GeoBlue paid my claim promptly and generously.
    Both my wife and I were infected with COVID while on a cruise ship. We both incurred charges for doctor visit and medication, but I only filed a claim for my own expenses, which were significantly higher. I filed the claim via GeoBlue web site - it was so easy! They prompted me for the necessary information and then I uploaded PDF files with the receipts.
    In my haste, I did not notice that the PDF file containing my receipt also included my wife's receipt as a second page.
    Surprisingly, we both received reimbursement checks from GeoBlue. GeoBlue paid my wife's expenses (less deductible) although we did not formally file a claim for her.
    I am generally skeptical about insurance purchase - assuming that the insurer will find a way to pay less than what is expected. This was the opposite - GeoBlue was diligent, generous, and efficient. Thank you!

    EC from CA
    Review Received: July 8, 2024
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    62 out of 76 people found this review helpful
    GeoBlue policy: Voyager Choice excl US

    Easy to research policies and easy to find the correct one.

    I was confused because I purchased 2 different policies for 2 different international trips. I wasn't sure how to save the information on the GeoBlue app, but when I reached out to GeoBlue, they explained how.

    Mark from CA
    Review Received: June 30, 2024
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    14 out of 17 people found this review helpful
    GeoBlue policy: Voyager Choice excl US

    I would purchase travel insurance again through SquareMouth.

    David from CA
    Review Received: March 28, 2024
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    7 out of 14 people found this review helpful