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Rating 5 out of 5Policy:
ExactCareReview Received:
December 1, 2023Jordan from GA Verified Squaremouth CustomerThank you for helping us through out claim process. And of course thank you for keeping our travel stress free. Very much appreciated.
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4 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
LuxuryCareReview Received:
November 30, 2023AM from MD Verified Squaremouth CustomerWas this review helpful to you?ALL GOOD!
3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
ExactCare ValueReview Received:
November 20, 2023Laura from HI Verified Squaremouth CustomerWas this review helpful to you?Everything was so smooth and easy. The price was also very reasonable.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
ExactCareReview Received:
November 19, 2023Mary from FL Verified Squaremouth CustomerSo far, I’ve had excellent service. I am preparing to file the claim.
Review Updated: 12/17/2023
Very helpful and very prompt.
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3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
ExactCare ValueReview Received:
November 5, 2023Stefan from MD Verified Squaremouth CustomerClaim is still pending
Review Updated: 12/03/2023
Reasonable processing time (about 5 weeks).
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5 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
ExactCare ValueReview Received:
November 3, 2023Quincy from KS Verified Squaremouth CustomerWas this review helpful to you?Our trip was cancelled but since we had the 15 day trial included as part of the purchase and were in that time period, we were able to get our money returned without any hassles at all. That was a huge relief and very much appreciated!!
8 out of 9 people found this review helpful -
Rating 1 out of 5Policy:
ExactCare ValueReview Received:
November 1, 2023Ms B from MD Verified Squaremouth CustomerWas this review helpful to you?So my flight, on a Sat morning, kept repeatedly being delayed due to technical difficulties. Tried contacting customer service—24 hour—and it said no one was available until Mon morning during reg business hours. Useless! Glad I paid for what I did. In the end, the flight left, just several hours later than scheduled. So, if I needed this insurance on the day and time, it was not available. Pointless. 0 stars for this company.
14 out of 17 people found this review helpful -
Rating 1 out of 5Policy:
LuxuryCareReview Received:
November 1, 2023Rene from NC Verified Squaremouth CustomerWas this review helpful to you?If I could give Berkshire zero stars I would’ve. Called customer service and they were beyond insulting.
11 out of 15 people found this review helpful -
Rating 5 out of 5Policy:
LuxuryCareReview Received:
October 24, 2023Jennifer from MN Verified Squaremouth CustomerWas this review helpful to you?Berkshire representative was easy to work with. unfortunately our trip was canceled due to the unrest in the middle east
3 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
LuxuryCareReview Received:
October 20, 2023KH from IL Verified Squaremouth CustomerWas this review helpful to you?Positive experience so far. I've never submitted a claim before, and had a terrible experience dealing with Allianz on this same matter. Rhonda (claims department) was extremely friendly and very helpful in setting up my claim, making what has already been a stressful travel and insurance situation much calmer. Much appreciated. Claim estimated to take 5-6 weeks due to backlog so unable to comment on satisfaction with policy coverage or completion of claims process at this time.
5 out of 6 people found this review helpful
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Additional Information