Reviews, Sales, and Service Ratings for
Generali Global Assistance

Before Trip
I bought travel insurance for many years mainly for health insurance and evacuation. Sending a couple of papers and booklets do not qualifybas far as I am concerned sufficient to give me peace of mind when I travel because I do not know If I am insured or not, not having to use this coverage, thank God and Buddha, when I travelled. Seeing some fellow travellers stuggling to get help made me worry

During Trip
same as above

Claim Process
I did not have any claims this time but in April 2010, I also bught travel Insurance through the Net, probably with CVS but not re'insured with you, I had problem of getting my hotel bills paid due to the volcanic eruption in Icelend delaying my flight from Paris for one week

During Trip
I had no need to contact the insurance carrier during my trip.

Claim Process
I did not submit a claim

During Trip
No service needed.

Claim Process
No claims

During Trip
did not use "during" the trip.

Before Trip
I thought information displayed about the coverage and prices of the various carriers was very helpful, and made it far easier for me to make a decision about the coverage I wanted.

During Trip
Fortunately, I did not need to ask for help or make a claim. I was very glad to have the insurance, however, since we were in France during the recent wave of strikes, and I had doubts as to whether we would get to where we were supposed to be by train, or whether, for that matter, we would get out of France when we were supposed to. So it gave me piece of mind to know I had the insurance.

Before Trip
Website was easy to navigate and although I didn't have to use the insurance I felt secure knowing it was there.

Before Trip
I can't really say anything because, fortunately, I didn't need to use it.
Thanks.

During Trip
As I said before, I did not have a chance (thanks God) to use it.

During Trip
Didn't have to use the services provided

During Trip
did not contact carrier during the trip

Claim Process
I am waiting for the claim form to arrive in the mail. I was offered an email form but had not re=viewed or deleted approx. 900 emails accumulated in my absense.

During Trip
None apply. No need for any service.

Claim Process
N/A