I did not have to use customer service during the trip.
I did not make a claim.
System was easy to navigate and any questions were quickly answered.
Fortunately, we did not require any emergency claims service during our trip. Therefore, we cannot rate the Customer Service of the carrier during our trip.
As stated, we did not have any need to file any claims concerning this trip.
Very poor service. They are trying to deny a very modest claim. The coverage is misleading.I will not use this company again.
I did not contact the insurance carrier during my trip.
The claim was processed with ease in half the time I was advised it would take and at 100% of the claim amount.
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More