I did not have to use customer service during the trip.
I did not make a claim.
System was easy to navigate and any questions were quickly answered.
Fortunately, we did not require any emergency claims service during our trip. Therefore, we cannot rate the Customer Service of the carrier during our trip.
As stated, we did not have any need to file any claims concerning this trip.
Very poor service. They are trying to deny a very modest claim. The coverage is misleading.I will not use this company again.
I did not contact the insurance carrier during my trip.
The claim was processed with ease in half the time I was advised it would take and at 100% of the claim amount.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More