This insurance provider is currently unavailable on Squaremouth

Reviews, Sales and Service Ratings for Travel Guard

Travel Guard Sales & Service Data

Total Sales
21,493
since 2007
Monthly Sales
0
average monthly sales since 2007
Reviews
1,307
reviews since 2007
Overall Rating
4.46 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.49/5
HCC
4.49/5
average on squaremouth 13,393 policies sold - 259 average monthly sales over last 3 months - 15,126 reviews - overall rating 4.3 out of 5

Travel Guard Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.46

average on squaremouth 4.3 out of 5

21,493 policies sold
0.9% negative reviews

0.9% (201) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    751
  • 4 star
    253
  • 3 star
    102
  • 2 star
    19
  • 1 star
    23
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not have to use customer service during the trip.

    Claim Process
    I did not make a claim.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    System was easy to navigate and any questions were quickly answered.

    During Trip
    Fortunately, we did not require any emergency claims service during our trip. Therefore, we cannot rate the Customer Service of the carrier during our trip.

    Claim Process
    As stated, we did not have any need to file any claims concerning this trip.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    Claim Process
    Very poor service. They are trying to deny a very modest claim. The coverage is misleading.I will not use this company again.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not contact the insurance carrier during my trip.

    Claim Process
    The claim was processed with ease in half the time I was advised it would take and at 100% of the claim amount.

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    0 out of 0 people found this review helpful