50,145 Total Sales
Since 2004
188 Monthly Sales
Average Monthly Sales Since 2004
1,755 Reviews
Since 2004

Why buy from Travelex Insurance Services?

Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!

Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy worry-free travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic – low cost, customizable, family friendly, or flight travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.

Travelex Insurance Services
Overall Customer Ratings

50,145
policies sold

0.5%
negative reviews

0.5% (252) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    994
  • 4 stars
    357
  • 3 stars
    152
  • 2 stars
    22
  • 1 star  
    27

Contact Information for Travelex Insurance Services

Customer Service:
800-819-9004
Hours of Operation:
Weekdays, 8:00am – 7:00pm CST
Claims Phone:
855-205-6054
Claims Hours of Operation:
Weekdays, 7:00am to 7:00pm CST
Mail to:
Travelex Insurance Services
Berkshire Hathaway Specialty Insurance PO Box 31003
Charlotte, North Carolina 31003
Emergency Assistance
24 Hour Emergency Assistance Numbers:
Inside USA 855-892-6495 (toll free)
Outside USA 603-328-1373 (collect call)
Claims Email:
travelex.claims@bhspecialty.com
Fax: 715-303-6328
Provider Claims Website

Customer Reviews for Travelex Insurance Services

Overall Rating 4.45 Out of 5

Policies offered by Travelex Insurance Services


Travel Basic

Policy Description:

Travel Basic offers coverage against unexpected travel risks. Travel Basic is a great choice for the budget-minded traveler. The excellent coverage you come to expect with a Travelex product now offering with Pre- Existing Conditions Waiver and Cancel for Work Reasons if purchased within 15 days from initial deposit.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Travel Select

Policy Description:

Travel Select, a highly popular travel protection plan for families, includes children at no additional cost and the ability to customize protection to fit individual lifestyle needs. Policy includes Pre- Existing Conditions Waiver, state specific coverage and built in benefits like Cancel for Business Reasons along with the ability to customize with Cancel for Any Reason.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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