Reviews, Sales, and Service Ratings for
Trawick International

We are attempting to make a claim but have been trying to reach someone for over a week and no one responds. As soon as a few questions are clarified I will be processing a claim. Disappointed in the lack of response

Hi Lynne, thanks for bringing this to our attention. I spoke with our claims team and understand that they have reached out and all is well now -- if not or if you need anything else, please let us know. Thank you for choosing Trawick International!

Great customer service; we had to cancel our overseas trip due to Omicron and was able to receive full refund on the insurance cost.

Someone was supposed to call us back as of 12/31/2021 ok contact has been made yet. Called again 1/1/2022. Still no response.
My number is 713-557-8208 Or my husband is Paul Schneider 713-557-0755.

Hi Lisa, thanks for making us aware of this. I spoke with our claims team and understand that the necessary form has been sent to you to begin the claim process. If you did not receive it or if you need anything else, please let us know. Thank you for choosing Trawick International!

It's very challenging- the online claim form isn't working correctly and I haven't been able to reach anyone by phone and only got a generic email response to my question

Trawick international is not answering or returning calls. When I enter the policy number on the site the automated message gives when you call in, it says the policy is not recognized. I'm incredibly frustrated.

Thanks for your feedback and bringing this to our attention. We are sorry to hear your experience has been frustrating. Our claims team informed me they reached out and the necessary form has been sent. You should be set now, but please let us know if you need anything else. Thank you for choosing Trawick International!

I have called and left messages with Trawick. Their voicemail to tell you the emails and websites to move forward
with claims is spoken soooooo fast, that I cannot understand where to send anything. When I hunt on line on how to initiate
a claim, it is not 100% clear. I have tried to speak to someone, but am prompted to leave a message.
I have left messages and still, no one has contacted me.
I have 4 claims to file as we had to leave our vacation early as one of our travelers tested positive forCoVid.
If you could help me on how to start these claims, I would appreciate it!

Hi Fred, Thanks for your feedback. Our claims team has reached out and also sent the appropriate form to get your claim started. We hope this helps; if you need anything else, please let us know. Thanks for choosing Trawick international!

The customer service rep I spoke with when choosing our policy was very helpful in providing accurate, cost effective information.

I cancelled my trip and the insurance.

Glad I found Trawick through Forbes