Sales & Service Data

TOTAL SALES
626
Since 2012
MONTHLY SALES
0
Average Monthly Sales Since 2012
REVIEWS
36
Since 2012
Overall Rating
4.44 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

626
policies sold

0.3%
negative reviews

0.3% (2) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    21
  • 4 stars
    11
  • 3 stars
    2
  • 2 stars
    0
  • 1 stars
    1
Top Providers
RoamRight
4.53/5
Tin Leg
4.51/5
HTH Travel Insurance
4.49/5

VacationGuard Reviews


  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    i appreciate the peace of mind

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Had no need to use the service, so really can't tell how good it may have been.

    Claim Process
    No claims.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Thankfully, I did not require use of the insurance during my trip.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Did not really have any contact with customer service. Purchased everything via online.

    During Trip
    Did not use customer service hotline.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    didn't contact the provider during trip

    Claim Process
    didnt claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    does not apply

    Was this review helpful to you?

    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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