Sales & Service Data

TOTAL SALES
626
Since 2012
MONTHLY SALES
0
Average Monthly Sales Since 2012
REVIEWS
36
Since 2012
Overall Rating
4.44 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

626
policies sold

0.3%
negative reviews

0.3% (2) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    21
  • 4 stars
    11
  • 3 stars
    2
  • 2 stars
    0
  • 1 stars
    1
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

VacationGuard Reviews


  • Overall Rating 4 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    No claims to process

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    i appreciate the peace of mind

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Had no need to use the service, so really can't tell how good it may have been.

    Claim Process
    No claims.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Thankfully, I did not require use of the insurance during my trip.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Did not really have any contact with customer service. Purchased everything via online.

    During Trip
    Did not use customer service hotline.

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    didn't contact the provider during trip

    Claim Process
    didnt claim

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Vacation Pro
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    does not apply

    Was this review helpful to you?

    0 out of 1 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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