What if my hotel is closed because the power is out?

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If you bought a travel insurance policy before Hurricane Michael was named on October 7, you can be covered to cancel your trip if your hotel is closed due to the power outages along the Gulf Coast.

The Hurricane and Weather benefit can reimburse all of your prepaid and nonrefundable trip costs if you can’t travel because your hotel is without power. Along with the cost of your hotel, you can also be refunded the cost of airfare, tours, and cruises.

In addition to your hotel being uninhabitable due to a power outage, the Hurricane and Weather benefit can also cover you to cancel if you can’t travel because of a significant flight delay, if your destination is uninhabitable due to flooding, or if your destination is under a mandatory evacuation.

This information is time sensitive and may vary by policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET, seven days a week, and are delighted to help.


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