What type of emergency assistance is available while I’m traveling?

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All travel insurance policies sold on squaremouth.com come with 24 Hour Emergency Assistance. This provides the traveler with a range of services in the event of a travel or medical emergency, including legal assistance, emergency cash transfer and the arrangement of medical evacuation.

In addition to 24 Hour Emergency Assistance, there are a number of other benefits that may be available depending on the specific circumstance, including Non-Medical Evacuation.

If the situation in Greece declines, travelers may be interested in Non-Medical Evacuation coverage. This provides transportation from a place of danger to a place of safety during civil or political unrest.

In order for a traveler to be eligible for Non-Medical Evacuation, a formal evacuation must be issued from local authorities or the U.S. State Department. Some policies also require the evacuation to occur within a specified number of days of the event that triggered the evacuation. Typically, arrangements must be arranged by the provider’s assistance service. In any case, the event that causes the evacuation must be unforeseen and unexpected when the policy is purchased. Travelers looking specifically for Non-Medical Evacuation benefits, are advised to review their policy certificate, as some only provide this benefit during natural disasters.

This information is time sensitive and may change as events unfold. Please check back for updated FAQs and provider position statements.

This information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET, seven days a week, and are delighted to help!

Notes to editors

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