Sales & Service Data

Since 2014
Average Monthly Sales Since 2014
Since 2014
Overall Rating
4.46 Out of 5


Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

policies sold

negative reviews

0.1% (15) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Top Providers
Tin Leg
HTH Travel Insurance
Show All Reviews

General Information

InsureandGo USA Why buy from InsureandGo USA?

Whether you’re going on vacation or a business trip, travel insurance from InsureandGo USA gives you the protection you need. Our low-cost plans include coverage for trip cancellation, medical emergencies, lost or stolen baggage & more. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide. Our travel insurance policies are fully insured by American Commerce Insurance Company, a subsidiary of MAPFRE U.S.A. Corp. American Commerce Insurance Company is rated “A” (Excellent) by A.M. Best for its financial strength.

As part of the MAPRE family of companies, InsureandGo USA provides you the financial strength and stability of a worldwide insurer. You can buy with confidence knowing your travel insurance policy is backed by a global company with over $76 billion in assets and over 35,000 employees.

InsureandGo USA is fully licensed as an insurance producer in all 50 states. As a licensed insurance producer, we are regulated by your state of residence and are required to meet strict regulations that ensure you are protected as a policy holder.

For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. Our growth in the United States, United Kingdom, Ireland and Australia is a testament to our core beliefs of putting our customers first.

As a global player in the travel insurance business, InsureandGo USA provides travel assistance to our customers anywhere in the world through our International Assistance Network which includes local teams throughout Europe, North and South America, Asia, Middle East and Africa. Our network is comprised of 35 company owned state of the art assistance centers operating 24-hours per day, with 2,000 multilingual operators, 145 doctors and a network of over 31,500 healthcare providers supporting our global travel insurance and assistance programs.

InsureandGo USA
7300 Corporate Center Drive Suite 601
Miami, FL 33126
United States

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Claims Contact Information

Contact by Telephone
Customer Service Number: 888-491-9596
Hours of Operation: Weekdays, 9:00am - 6:00pm EST
Claims Filing Number: 888-491-4577
Claims Hours of Operation: Weekdays, 9:00am - 5:00pm EST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 888-568-5153 (toll free)
Outside USA 305-913-1867 (collect call)
Contact by Email & Mail
Fax: InsureandGo USA has not provided a fax number for claims.
Mail to:
InsureandGo USA
c/o InsureandGo Claims
7300 Corporate Center Drive Suite 601
Miami, Florida 33126
Provider Claims Website

For use with these products: Silver, Gold, Platinum, Global Silver excl US, Global Gold excl US, Global Platinum excl US

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

Read more

Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

Read more

One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

Read More