Sales & Service Data

Since 2013
Average Monthly Sales Since 2013
Since 2013
Overall Rating
4.21 Out of 5


Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

policies sold

negative reviews

0.3% (13) negative reviews to sales
Average on Squaremouth is 0.6%

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General Information

APRIL Travel Protection Why buy from APRIL Travel Protection?

APRIL Travel Protection, part of The APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. Our mission is to provide simple, efficient and effective coverage and solutions to traveler issues whenever and wherever needed. APRIL clients are serviced by our own Global Assistance Network with offices strategically located in over 100 countries.

We differentiate ourselves with Stress Less Benefits which allow policyholders to often avoid going through a claims reimbursement process. Simply call, Skype, text, live chat, or email us when you encounter an insurable event while traveling, and we will coordinate and pay for your medical visit, flight change, hotel overnight, evacuation, or other service as covered by your policy.

APRIL Travel Protection
11900 Biscayne Blvd. Suite 600
Miami, FL 33181
United States
Telephone: 855-277-4587
Fax: 305-455-1565

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Claims Contact Information

Contact by Telephone
Customer Service Number: 855-277-4587
Hours of Operation: Everyday, 24 hours per day
Claims Filing Number: 855-277-4587
Claims Hours of Operation: Everyday, 24 hours per day
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 866-245-0380 (toll free)
Outside USA 305-455-0307 (collect call)
Contact by Email & Mail
Fax: 305-455-1565
Mail to:
APRIL Travel Protection
11900 Biscayne Boulevard Suite 600
Miami, Florida 33181
Provider Claims Website

For use with these products: Choice, Economy Plan, VIP Plan, Multi-Trip Plan Universal, Trip Cancellation Plan, Multi-Trip Plan Elite

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

Times Staff Writer

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Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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