Sales & Service Data

TOTAL SALES
6,274
Since 2013
MONTHLY SALES
259
Average Monthly Sales Since 2013
REVIEWS
252
Since 2013
Overall Rating
4.2 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

6,274
policies sold

0.3%
negative reviews

0.3% (19) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    137
  • 4 stars
    71
  • 3 stars
    25
  • 2 stars
    8
  • 1 stars
    11
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4.52/5
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General Information

APRIL Travel Protection Why buy from APRIL Travel Protection?

APRIL Travel Protection, part of The APRIL Group (founded in 1988 in France), is a company that designs, markets and sells various insurance and assistance solutions. Our mission is to provide simple, efficient and effective coverage and solutions to traveler issues whenever and wherever needed. APRIL clients are serviced by our own Global Assistance Network with offices strategically located in over 100 countries.

We differentiate ourselves with Stress Less Benefits which allow policyholders to often avoid going through a claims reimbursement process. Simply call, Skype, text, live chat, or email us when you encounter an insurable event while traveling, and we will coordinate and pay for your medical visit, flight change, hotel overnight, evacuation, or other service as covered by your policy.

APRIL Travel Protection
11900 Biscayne Blvd. Suite 600
Miami, FL 33181
United States
Telephone: 855-277-4587
Fax: 305-455-1565

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Contact Information

Contact by Telephone
Customer Service Number: 855-277-4587
Hours of Operation: Everyday, 24 hours per day
Claims Filing Number: 855-277-4587
Claims Hours of Operation: Everyday, 24 hours per day
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 866-245-0380 (toll free)
Outside USA 305-455-0307 (collect call)
Contact by Email & Mail
Email: service@apriltravelprotection.com
Fax: 305-455-1565
Mail to:
APRIL Travel Protection
11900 Biscayne Boulevard Suite 600
Miami, Florida 33181
Provider Claims Website

For use with these products: Choice, Economy Plan, VIP Plan, Multi-Trip Plan Universal, Trip Cancellation Plan, Multi-Trip Plan Elite

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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